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Honkai Impact 3


  • Introduction

    This Privacy Policy is a legally binding agreement between miHoYo Limited and its Affiliates ("miHoYo" or "us") and you. Affiliates shall mean subsidiaries, parent companies, joint ventures and other corporate entities under common ownership with miHoYo. By using or accessing our mobile or web applications, games, websites, and/or other services owned, operated and published to you by miHoYo (the "Services") you agree to be bound by This Privacy Policy. This Privacy Policy describes how we may collect and use your personal information, including personal information, that you provide or we collect in connection with our Services.You further agree that you have read, understand, and accept This Privacy Policy by your use and continued use of the Services.

  • Personal Identifiable Information

    Personal information means any information that may be used to identify an individual, including, but not limited to, a first and last name, email address, home address, postal or other physical address, other contact information, title, occupation, industry, personal interests, and other information when needed to provide a service or product or carry out a transaction you have requested. Unless you choose to voluntarily provide the information to us, we do not collect personally identifiable information about you, such as your name, address, telephone number, fax number, or e-mail address. For instance, you may be asked to provide us with your personal information when you apply for a job opening, register to attend a company event, or wish to subscribe to a newsletter. If you elect to submit any personal information, your submission is subject to the terms of this Privacy Policy and you consent to such terms.

    We may use your Information for any of the following purposes:

    • to provide our services to you;

    • for customer service, security, fraud-detection, archival and backup purposes in connection with the provision of our services;

    • to provide you with advertising (as discussed in more detail under the "Advertising" section below);

    • to better understand how you access and use our services, for the purposes of trying to improve our services and to respond to customer desires and preferences, including language and location customization, personalized help and instructions, or other responses to your and other customers’ usage of our services;

    • to help us develop our new services and improve our existing services;

    • to assess the effectiveness of and improve advertising and other marketing and promotional activities on or in connection with our services;

    • for the purposes of software verification or administering software upgrades;

    • to allow you to participate in surveys and other activities about our products and services.

    Please note that for the purposes of seeking to provide our users with a better experience, to improve our services or otherwise where you have consented, Personal Information collected through one of our services may, subject to user privacy controls (where available), be used by our other services (including in an aggregated or individualized manner).

    For example, Personal Information collected during your use of one of our services may be used to suggest particular content that can be made available to you on another service or be used to try to present more relevant advertising to you in another service.

  • What about Children?

    Children Under 13

    Once a child states that his/her age is under 13, they will be unable to register an account with us. We do not knowingly collect or store any personally identifiable information from children under 13. If parents believe that we have unintentionally collected their childrens' personal information, they may request the deletion of the information by contacting us [honkai3rd_gdpr@mihoyo.com]

    Note to Parents

    We recognize a special obligation to protect personal information about young children. We urge parents to instruct their children to never give out their real names, addresses, or phone numbers, without permission, when on-line. Teenagers under the age of 17 and over the age of 12 should encourage their parents to review this policy and to contact us [honkai3rd_gdpr@mihoyo.com] if they would like to evoke our opt-out policy or to raise any concerns.

  • Cookies

    In order to measure the effectiveness of our online presence, some pages on our Services may use cookies, which are small text files that a site transfers to a user's (visitor's) hard disk or browser for added functionality or for tracking site usage. We and our third party tracking-utility partnership may from time to time use cookies to log your IP address and to determine the path users take on our site and to identify repeat users of our site, but we do not link your IP address to your personal information. If you do not wish to receive cookies, or want to be notified of when they are placed, you may set your web browser to do so, if your browser permits.

    We use our own cookies, web beacons and similar technologies to personalize your experience on our services and for various other purposes, including:

    • remembering you. For example, cookies, web beacons and similar technologies can help us identify you as a registered user of our services or keep the preferences or information that you have previously provided;

    • analyzing how you use our services. We can use cookies, web beacons and similar technologies to understand what users are doing on our services, or which pages or sections are most popular;

    • serving advertising. Cookies, web beacons and similar technologies help us provide you with advertising that we believe are relevant to you, based on your information;

    • credit card information and other financial data required to process payments when using one of our services may be collected and stored by third party payment processors or our own payment processors. Those payment processors may provide us with a cookie or similar technology that enables you to make additional purchases using the payment information you have already provided.

  • How we collect information

    (a) register to use the Licensed Items;

    (b) use the Licensed Items;

    (c) communicate with us.

    The following sets out how we collect such Information from you as you use the Licensed Items. The remainder of this Privacy Policy sets out further information regarding some of these categories.

    Registration and Account Information. You must register for an account in order to use the Licensed Items. To register, you may need to provide certain Personal Information, such as your name, email address and password.

    Using the Licensed Items. We collect Information from and about you through your use of the Licensed Items. For example, you may make Personal Information available to us when you open account with us, when you display public profile information within the Licensed Items or when you contact us.

    Purchases via the Licensed Items. When you make purchases through the Licensed Items, you may need to provide certain Personal Information to complete the purchase, such as your credit card information. Where the payment is processed by a third party payment service provider, we do not collect or store such Personal Information, though we may receive summary information about transactions. Where we or our affiliate companies process your payments as a payment service provider, or where we fulfil any purchases you have made on the Licensed Items, we may collect, use and store your Personal Information in order to fulfil such purchases.

    Working with our third party partners. We may work with third parties to gather additional demographic information about our users on an aggregate and anonymized basis.

    Location Data, Log Data and your device. The Licensed Items automatically collects Log Data from your device to enable and assist the Licensed Items' functionalities. In addition, you may also permit the Licensed Items to access other content and data on your device.

  • How we use information collected

    We will not sell or rent your personal information at any time under any circumstance. We only use your personal information for several general purposes: to fulfill your requests for certain products and services, to personalize your experience on our Services, to keep you up to date on the latest product announcements, software updates, special offers or other information we think you would like to hear about either from us or from our business partners, and to better understand your needs and provide you with better services. We may also use your information to send you, or to have our business partners send you, direct marketing information or contact you for market research.

    However, we may provide certain portion of your personal information to law executive organs and government authorities as so requested; and We might disclose certain portion of your personal information within a strictly limited scope of recipients when we reasonably thinks it is necessary for protecting us, its customers or the public. You shall have foreseen and agreed to the occurrence of such events when you provide your personal information.

  • Disclosure of Your Information to Third Parties

    (a) to comply with applicable laws and regulations;

    (b) to comply with a court order, subpoena or other legal process, whether binding on us or any of our affiliates in any jurisdiction;

    (c) in response to a request by a government authority, law enforcement agency or similar body made to us or any of our affiliate companies (whether situated in your jurisdiction or elsewhere);

    (d) where we believe it is reasonably necessary to comply with applicable laws or regulations;

    (e) to enforce the Terms of Service or this Privacy Policy;

    (f) to protect any rights, property or safety of ours, our affiliate companies or other users of the Licensed Items.

    In order to provide our users across the Licensed Items and our other services with a better experience, to improve the Licensed Items and our other services, or otherwise where you have consented, Personal Information collected through the Licensed Items may, subject to user privacy controls (where available), be used by our other services (whether in an aggregated or individualised manner) in accordance with the relevant privacy policy for those other services.

    We may share your personal information with our business partners to better fulfill your requests for products and/or services. Certainly, we will only share your personal information with our business partners with your consent. If you do not wish to receive marketing materials from any of our business partners, please do not provide your contact information via the Internet or you may directly require them to remove your information from their contact list.

  • Access,update,amend or transport your Personal Information

    Subject to applicable laws and regulations, you may have the right to:

    (a) obtain confirmation that we hold Personal Information about you;

    (b) access, rectify or delete your Personal Information that we maintain;

    (c) request and receive a copy of the Personal Information you have provided us and to transmit this information to another provider.

    (d) object to or request the restriction of processing of your Personal Information; and

    (e) have the information deactivated, blocked, anonymised or deleted, as appropriate.

  • Securing Your Information

    We have endeavored to take commercially reasonable measures to prevent unauthorized access to and improper use of your personal information collected by registered or any other means mentioned above via your use of our Services. While we strive to protect your personal information, we cannot ensure the security of the information you transmit to us, and so we urge you to take every possible precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.

    Please be aware that despite our efforts, no data security measures can guarantee 100% security at all times. We do not warrant or guarantee the security of the Licensed Items or any information you provide to us through the Licensed Items.

  • Contact Us

    If you have any further questions about Privacy Policy of us, please contact us: